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Privacy & Security

Christian Community Credit Union has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website. We’ve also included informative videos on how you can be proactive in protecting your privacy.

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Our Online Privacy Practices

Keeping financial and personal information secure is one of our most important responsibilities. Christian Community Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services. Our Online Banking registration requires users to give us contact information. You may opt out of receiving future mailings.

Secure Transmissions

Our Online Banking service is powered by NCR. To ensure information remains confidential, Christian Community Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect the information you enter and submit from our website.

Email Security

Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account information through regular email.


Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the site in order to continually improve the design and functionality, monitor responses to our advertisements and content, understand how account holders and visitors use the site, and assist us with resolving questions regarding the site. We also utilize cookies for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our website.

Online Banking uses session cookies to authenticate your Online Banking session and securely move data to and from your browser to the host server. Session cookies, which are small data files that authenticate a user for Online Banking transactions, are used from this site. Session cookies do not set an expiration date. The cookie information is stored in your PC’s memory, and once the browser is closed, the information is lost. Cookies are necessary for security with Online Banking. Browsers must accept all the cookies the Online Banking server sends. If they are refused, the Online Banking session will not work. All cookies are lost as soon as you exit Online Banking.

Data Collection & Advertising

Christian Community Credit Union collects data about your activities that does not personally or directly identify you when you visit our website or the websites and online services where we display advertisements (“Publishers”). This information may include the pages you visit, when you visited the pages, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads we serve you and what ads you clicked on.

The Credit Union uses third-party vendors, including Google, which use cookies to serve ads based on a user’s prior visits to our website. These ads may contain cookies. You may see certain ads on other websites because we contract with Google and other companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. For further information regarding the privacy practices of our advertisement provider, please visit google.com/privacypolicy.html. To opt out of third-party vendors’ use of cookies, visit networkadvertising.org/managing/opt_out.asp.

Linking to Other Sites

To provide you with easy access to information, Christian Community Credit Union may provide links to other websites such as mortgage companies, insurance companies, government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Christian Community Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Christian Community Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.

Mobile App

Christian Community Credit Union Mobile App periodically collects, transmits, and uses geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end-user expressly authorizes the collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end-user can change his/her/their location permissions at any time in their device settings.

Google Analytics

Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at google.com/policies/privacy/partners/.

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page at google.com/settings/ads/onweb#display_optout or the Network Advertising Initiative opt-out page at networkadvertising.org/managing/opt_out.asp.

Online Surveys

Our site may have online surveys where we will ask you for contact information such as your email address. Click here to opt out of receiving future mailings. We never share the information collected with third parties. We have contests on our site from time to time where we might ask you for contact information. Click here to opt out of receiving future mailings.

We never share the information collected with third parties. We track user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. We break down overall usage statistics according to domain name, browser type, and MIME type by reading this information from the browser string. We track search terms entered in search of products of mycccu.com to measure what interests visitors to our site. We do not track which terms a particular visitor enters.

Privacy Choice

Our site provides you the opportunity to opt out of receiving communications from us at the point where we request information about you. See below for options to remove your information from our database or to not receive future communications.

Important Privacy Choice for Christian Community Credit Union Members
You have the right to control whether we share some of your personal information. Please read the following information carefully before you make a choice below.

Your Rights

You have the following rights to restrict the sharing of personal and financial information with outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Choice

Restrict Information Sharing with Other Companies We Do Business with to Provide Financial Products and Services: Unless you say “No,” we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you. Mobile numbers are not included in information sharing with third parties.

Time Sensitive Reply

You may make your privacy choice at any time. Your choice will remain unless you state otherwise. However, if we do not hear from you, we may share some of your information with other companies with whom we have contracts to provide products and services.

Exercise Your Choice

To exercise your choice, please do one of the following:
Call 800.347.CCCU (2228)
Email to: [email protected]
Fill out, sign, and mail form (pdf) to:
Christian Community Credit Union, Attn: Member Services, 255 N. Lone Hill Ave., San Dimas, CA 91773

General & Online Privacy Policy Statement

We understand the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each member’s financial records consistent with state and federal laws. To learn what Christian Community Credit Union does with your personal information please:

Protect Your Money and Your Identity

These days, there are more ways to connect to other people than ever before. And unfortunately, that means scammers too. Lots of apps and websites that are supposed to make our lives easier can also make it easier for criminals to steal your money or your identity.

Member Security Videos & Articles

The views and opinions expressed in this video do not necessarily represent those of this organization. The information contained in this video is provided for informational and illustrative purposes only. None of it guarantees a particular viewer’s information will be more secure. Every security situation is different. Thus, nothing on the video should be relied upon in making actual security decisions in place of consulting with an experienced and knowledgeable security consultant about your specific situation.

Jim Stickley and “Stickley on Security” are not responsible for your personal security and the information on the video is given without warranty or guarantee. You agree that, in viewing this video, you are responsible for your own security and that neither Jim Stickley nor “Stickley on Security” are advising you about or are responsible for your particular situation.