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Frequently Asked Questions

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Does the cardholder need to sign an agreement?

Each card is distributed with Terms & Conditions. This document fully explains the terms and conditions regarding the use of the card. This document can also be viewed online. The cardholder accepts the terms and conditions by signing the back of the card, using the card, or receiving the card by request.

Does the cash have to be deposited into a Credit Union account?

Yes, you can only have the cash deposited into a Christian Community Credit Union savings or checking account. Christian Community Credit Union’s routing number will already be prefilled for you.

Does the Credit Union require personal guarantees for church loans?

In most cases, we don’t require personal loan guarantees. However, a personal guarantee might sometimes be helpful in reducing risk. Every situation is unique, so it’s impossible to say for sure whether one will be needed.

Does the payment to the credit card have to be to a Christian Community CU card?

Yes. The payment will be credited to the credit card from which the points are being redeemed.

Does the scanner come with a warranty?

Warranty can be purchased along with the scanner.

How can I check the balance on my gift card?

Call the number on the back of your card for balances and transaction history. Both personalized gift cards (purchased online) and non-personalized gift cards (purchased in the branch) will have to be registered prior to reviewing the account information online.

How can I get free checking?

There are five ways to get free checking:

  1. Switch to Christian Community Credit Union.
  2. Open a Free Checking account which has no monthly fee.
  3. Receive a Checking Plus account free for every month you have a direct deposit set up automatically into your account.
  4. Show your school spirit! High school and college students ages 17-24 get Student Checking free.
  5. Maintain a minimum daily balance of $1500 in your Checking Plus account to waive the monthly service fee.

Click here to learn more about our Checking Accounts!

How can I make deposits into my credit union savings or checking account?

There are several convenient ways to make deposits to your Christian Community Credit Union account:

MOBILE DEPOSIT
You can deposit checks fast with your mobile device using our Mobile Banking Apps.
Learn moreâ–¸

For Ministry and Business Accounts using Premier Cash Management, you will need to log in using the myCCCU – Business mobile app. The first time using the app for deposits, you will need to select the “Deposit” option at the bottom of the screen. You’ll be prompted to accept our “Terms & Conditions.” Once reviewed and approved by CCCU team, you can begin making mobile deposits for your church, ministry, or business.
Learn moreâ–¸

ONLINE BANKING
You can utilize the External Transfer feature from Online Banking, which will enable you to transfer funds from another financial institution and deposit directly into your CCCU Checking or Savings account, with no charge. To access External Transfer simply log into online banking, click on Move Money, then click on External Transfer. Note: Trust Accounts, CUTMAs, and Corporate Accounts are excluded from this feature.

BANK-BY-MAIL
Deposits can be mailed to:
Christian Community Credit Union
PO Box 9001, San Dimas, CA 91773-9001

ATM/CUSERVICE CENTER
You can make deposits at select ATMs through the CO-OP network and CUService centers.
Please note that not all ATMs in the CO-OP network accept deposits.
Search for a deposit location near youâ–¸

DIRECT DEPOSIT
Deposits can be made electronically through direct deposit of payroll, Social Security, and pension.
Sign up for Direct Depositâ–¸

How can I make deposits into my ministry’s account(s)?

In Person at:

Remote Deposit Capture
RDC is an innovative online deposit solution that allows you to make daily or routine deposits without ever leaving your place of ministry or office. Learn more▸

Bank by Mail
Deposits can be mailed to:
Christian Community Credit Union
PO Box 9001, San Dimas CA 91773

Click here for more deposit service optionsâ–¸

How can I obtain a copy of a check that has cleared in our ministry’s account?

If your account is set up with Online Banking or Cash Management, click on the check number in the account history to retrieve the front and back image of the check. Only checks cleared within the past 90 days can be retrieved online.

For an image of older checks, call 800.347.CCCU (2228). If your ministry’s account is not set up with internet access, call 800.347.CCCU (2228) to request check copies.

How can I use my gift card?

You can use your Christian Community Credit Union Visa Gift Card at most places Visa Debit is accepted. See Terms and Conditions for further information.

How can we get free checking on our business account?

Keep an average balance of $1,500 in the account per month.