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Frequently Asked Questions

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How does the Kingdom Builder Savings Account work?

The Kingdom Builder Account enables you to earn an exceptional above market rate while also supporting your ministry’s cause of choice. Your return will be the featured rate on this landing page. At the end of each month, Christian Community Credit Union will make an additional donation to your ministry’s cause based upon the collective funds in the Kingdom Builder Savings account from all church/ministry members that is above and beyond the earnings you make on your individual account. In other words, the more collective deposits in the Kingdom Builder Savings account, the more funds get donated for your church/ministry’s cause.

How far back will I be able to view my card transactions?

Approximately 90 days

How is the application process and are there specific requirements in the application?

When you click on “Apply Now” from this landing page, you will be directed to a “Special Accounts” pop-up that will prompt you to:

  1. Click on the “+” sign to add yourself as an applicant
  2. Checkmark the box next to: “This is my role” and complete the form with your name and last name. You will also have the opportunity to add a “Joint Applicant”
  3. Once the information is complete on the pop-up, you can click “Continue” and you will be directed to complete the application.
  4. To ensure donated funds from the Kingdom Builder Savings account go back into your church/ministry, make sure to use the Promo Code listed on the landing page in the application.

If you have any questions, do not hesitate to call us at 1.800.347.CCCU (2228) or email [email protected].

How long can I view information about my submitted deposits?

You are able to view information about a submitted deposit for 24 months. If you need access to the deposit after 24 months, please call 800.347.CCCU (2228) Monday through Friday, 8:00am – 5:00pm for assistance.

How long does a church need to exist before we can qualify for a loan?

We usually look for a minimum of 5 years of existence before lending to a new ministry. Exceptions are possible if the ministry:

  • Started as a fully functional church plant from another church
  • Meets the minimum documentation requirements (3 full years of financial documents)
How long is the history of past deposits viewable in Premier Cash Management?

Approved deposits will show in your history for 18 months. Deleted deposits will show for 6 months.

How long should I retain the original checks?

Christian Community Credit Union requires you to retain the original checks for a minimum of 90 days. Once you’ve determined that the checks have been processed, the amount of time that you retain the originals should be determined by you and your legal counsel.

How long will it take for the cash to be deposited into the Credit Union accounts?

Redemptions for cash will be deposited into the your designated Christian Community Credit Union account within 10 business days.

How long will it take for the payment to post to the credit card?

Payment to the credit card will post to your credit card account within 10 business days.

How many checks can I include in one deposit?

You can include an unlimited number of checks in a batch. However, it is recommended that you batch your deposits by 100.

How much does Courtesy Pay cost?  

There is no fee for having Courtesy Pay unless you use it. The Courtesy Pay Fee of $27 each time the item is presented will be imposed for overdrafts created by checks, ACH, point-of-sale, ATM withdrawals, in-person withdrawals, or by other electronic means. If multiple items overdraw your account on the same day, each item will be assessed the appropriate fee. This is the same amount that Christian Community Credit Union charges for items returned to the payee due to insufficient funds.

The maximum amount of Courtesy Pay fees that we will charge to your consumer account is $135 per day. All fees and charges will be included as part of the Courtesy Pay limit amount. Your account may become overdrawn in excess of the Courtesy Pay limit amount as a result of the assessment of a fee. The total negative balance, including all fees and charges, is due and payable upon demand. Depositor and each Authorized Signatory will continue to be liable, jointly and severally, for all such amounts, as described in the Deposit Account and Disclosure Agreement.

How much does this service cost?

There is no charge from the credit union associated with the service. However, there may be charges associated with data usage on your phone. Check with your wireless phone carrier for more information.