Fraud Protection
Phishing Scam Alert
Another wave of texting and phishing scams is surfacing. A text message that claims to be from Christian Community Credit Union is requesting you to call a number in order to unlock your account.

Christian Community Credit Union will never send text messages, instant messages or email members asking them to provide and/or verify their Social Security Number, account number or personal identification information including passwords or Personal ID Number (PIN).
If you were a victim of this scam and supplied confidential information to someone else, please contact us immediately at 800.347.CCCU. We will take steps to protect you.
  • Never provide personal or account information in response to any unsolicited request (by email or by phone).
  • Beware of any unsolicited email that threatens to close or suspend your account(s) or online account access.
  • Beware of any unsolicited email that requests you to provide personal account information that Christian Community Credit Union should already know.

Important Warning: Phishing Scams on the Rise
A current issue gaining national media attention is an email scam known as "Phishing”. "Phishing” is an attempt at identity theft where thieves send emails to consumers requesting that they "verify” or reveal personal data.

Things You Should Know About Our eMails
We never request personal information through email.
We will never ask you to "verify” information in an email.
We will never ask you to click on a link to a "special” website to verify or request personal information.

Please select videos from the drop-down menu below on how to protect yourself from fraud and identity theft.

BALANCE Finanical Fitness Video -
Guarding Against Identity Theft

Protect Your Card from Online Fraud
Verified by Visa is a free service that allows you to create a password to confirm your online purchases. It ensures you that only you can use your Visa credit card online and protects you from unauthorized purchases. Once activated, your card will be automatically recognized as protected by Verified by Visa at participating online stores. Shop online with added safety and peace of mind.

> Sign up for Verified by Visa Credit Card
> Sign up for Verified by Visa Debit Card

Would You Know What to do if Identity Theft Happens to You?
Identity theft can destroy you financially, and restoring your good name and credit can be very costly and time consuming. Identity Theft occurs when someone uses your personal information to commit fraud and other crimes. It may also involve computer fraud, mail fraud, wire fraud, and financial institution fraud. Last year, an estimated 10 million Americans became victims of identity theft. On average, in reclaiming their identity, a victim spends $1,500 out-of-pocket and 175 hours resolving problems associated with it.

Protect Your Name
Identity Theft is a very real and damaging crime. It happens when someone uses your personal information, unlawfully accesses your financial accounts, and steals your funds and credit. This type of crime can be particularly devastating – ruining your credit and causing you to be denied things like insurance, mortgages, and in some cases, jobs. Protect yourself against identity theft with these tips to becoming a savvy, safe consumer:
  1. Do not give out personal information such as your account or credit card numbers unless you initiate the contact. In other words, do not feel obligated to provide information to unsolicited people and agencies.
  2. Report lost or stolen checks immediately, properly store cancelled checks, and examine new check orders to verify that no checks are missing.
  3. Destroy financial solicitations, documents, statements, or receipts before discarding them.
  4. Guard your ATM PIN number. Throwing away receipts without destroying them could leave you and your account vulnerable.
  5. Make sure your mailbox is secure, and collect mail promptly as it’s delivered
  6. Contact a credit-reporting agency annually to review your credit status and files.
    The three major bureaus are:
    Equifax 800.685.1111
    Experian 888.397.3742
    TransUnion 800.916.8800


If you have been a victim of Identity Theft, take action immediately by contacting the following resources:
  1. Any CCCU Financial Service Consultant at 800.347.CCCU (2228)
  2. Your local Police Department
  3. The Social Security Fraud Hotline: 800.269.0271
  4. The FTC Identity Theft Hotline: 877.IDTHEFT (438.4338) Armed with knowledge and good sense, you can go about your business knowing that Christian Community Credit Union is your financial partner, keeping you informed and helping you take care of your finances. Be safe and happy!
    > FTC National Resource for Identity Theft

The views and opinions expressed in this video do not necessarily represent those of this organization. The information contained in this video is provided for informational and illustrative purposes only. None of it guarantees a particular viewer’s information will be more secure. Every security situation is different. Thus, nothing on the video should be relied upon in making actual security decisions in place of consulting with an experienced and knowledgeable security consultant about your specific situation.

Jim Stickley and "Stickley on Security” are not responsible for your personal security and the information on the video is given without warranty or guarantee. You agree that, in viewing this video, you are responsible for your own security and that neither Jim Stickley nor "Stickley on Security” are advising you about or are responsible for your particular situation.



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