What is identity theft?
How can I protect myself from identity theft?
- Do not give out personal information such as your account or credit card numbers over the phone unless you're the one making the call.
- Report lost or stolen checks immediately, properly store cancelled checks, and examine new check orders to verify that no checks are missing.
- Destroy all credit card applications, financial documents, statements, and receipts before discarding them.
- Guard your ATM PIN. Don't write it down anywhere.
- Make sure your mailbox is secure, and collect mail promptly as it’s delivered. If a locked mailbox isn't available where you live, consider having bank statements & other important documents delivered to a P.O. box.
- Contact a credit-reporting agency annually to review your credit status and files. If you have minor children, check their credit reports too.
- Never click on links in emails that ask you to "update" or "verify" your account information.
- Never have your Social Security and driver license numbers printed on your checks.
- When shopping online, only buy from secure websites (web addresses should start with "https://" and should have a small lock icon next to the address in the browser window)
- Install good anti-virus software on your computer and keep it updated.
- Use strong passwords for your online banking and shopping accounts.
- Never carry your Social Security or Medicare card with you.
- Keep copies of all of your credit cards in a secure, locked drawer or safe in case your wallet is stolen.
I think I've been a victim of fraud. What should I do?
If you have been a victim of this kind of fraud, or if you have mistakenly supplied confidential information to someone else, please contact us immediately at 800-347-CCCU (2228). We will take steps to protect you.
You should also contact:
- Your local Police Department
- The Social Security Fraud Hotline: 800.269.0271
- The FTC Identity Theft Hotline: 877.IDTHEFT (438.4338)
We have also compiled a list of other resources to help you recover from identity theft.