Privacy & Security
Christian Community Credit Union has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our Web site.

Our Online Banking registration requires users to give us contact information. You may opt out of receiving future mailings: see the choice/opt out section below. Our site contains links to other sites. CCCU is not responsible for the privacy practices or the content of such Web sites.
 
Our Online Banking service is powered by Intuit. Online Banking uses session cookies to authenticate your Online Banking session and to securely move data to and from your browser to the host server. Session cookies which are small data files that authenticate a user for Online Banking transactions are used from this site.
 
Session cookies do not set an expiration date. The cookie information is stored in your PC's memory, and once the browser is closed, the information is lost. Cookies are necessary for security with Online Banking. Browsers must accept all the cookies that the Online Banking server sends. If they are refused, the Online Banking session will not work. All cookies are lost as soon as you exit Online Banking.

Please select videos from the drop-down menu below on how to protect your privacy.



 
Our site may have online surveys where we will ask you for contact information (like your email address). You may opt out of receiving future mailings; see the choice/opt out section below. We never share the information collected with third parties. We have contests on our site from time to time where we might ask you for contact information. You may opt out of receiving future mailings: see the choice/opt out section below.
 
We never share the information collected with third parties. We track user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. We break down overall usage statistics according to domain name, browser type, and MIME type by reading this information from the browser string. We track search terms entered in search of products of mycccu.com to measure what interests visitors to our site. We do not track which terms a particular visitor enters.
 
Our site provides you the opportunity to opt out of receiving communications from us at the point where we request information about you. You can use the following options for removing your information from our database or to not receive future communications.
  1. You can send us an email.
  2. Click on Contact Christian Community Credit Union.
  3. Send mail to the following postal address:

    Christian Community Credit Union
    255 N. Lone Hill Ave.
    San Dimas CA 91773

General Privacy Policy Statement
We understand the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each member's financial records consistent with state and federal laws.



How We Use Social Media (And How To Use It To Talk To Us)

Here at Christian Community Credit Union, we love our members. And we’d like to get to know potential members, too!

One of the ways we are available to talk to you is through social media. We think of our social media channels as an extension of our offices.

Here’s some information about how we will work to be great hosts, and how you can be the best guests.

Appropriate Language: We’d like to keep this a family-friendly space. So, we’ll always use appropriate language when posting and commenting. We ask that you do the same.

Personal Attacks: We absolutely want to hear any problems or complaints you have. We’ll answer them as quickly and completely as we can. But please don’t attack anyone personally.

Spam: Please don’t make posts that are focused on selling. Also, please don’t post any comment that links to a sales site you either own or get money from.

Private Information: Don’t post any private information. We may ask you to privately message us about your account if you have a problem. But if you’re uncomfortable with that, you can always e-mail or call us.

When To Find Us: We're available to respond to all of your questions on social media from 9 a.m. - 5 p.m. Monday through Friday. If you send us a message outside of those hours, we promise we will get to it as soon as we're back in the office.

Illegal Activity: Please don’t encourage or suggest any illegal activity. Don’t post any words or images you don’t own and claim them as yours.

Posting Your Own Images: We may sometimes ask you to post or send in images or words. This might be a part of a contest or survey. Any words or pictures you send in will become our property. We may use them in advertising or for other purposes.

Comments: We don’t want to remove or block your comments or pictures. But if you go against our policies, we may block or remove them.

Credit Union Employees: We love it when our employees post or comment on our sites with their own social media accounts. Whenever they do so, they'll always say they work for us. Also, if our employees recommend our products or services on other sites using their own social media accounts, they'll always say they work for us. That’s the law!

Our employees will also say that their opinions are their own. If they are authorized to speak on the Credit Union’s behalf, they will say so. This policy is to protect our employees and our online community.

Thank You: Thank you for reading this policy! We are glad you are part of our community. We might change these rules from time to time, and we’ll let you know on this page when that happens.



The views and opinions expressed in this video do not necessarily represent those of this organization. The information contained in this video is provided for informational and illustrative purposes only. None of it guarantees a particular viewer’s information will be more secure. Every security situation is different. Thus, nothing on the video should be relied upon in making actual security decisions in place of consulting with an experienced and knowledgeable security consultant about your specific situation.

Jim Stickley and "Stickley on Security” are not responsible for your personal security and the information on the video is given without warranty or guarantee. You agree that, in viewing this video, you are responsible for your own security and that neither Jim Stickley nor "Stickley on Security” are advising you about or are responsible for your particular situation.


 

© Copyright 2015, Christian Community Credit Union. All rights reserved.