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Christian Community Credit Union



Coming Soon! Mobile Credit Card App
Enjoy easy and on-the-go access of your credit card account with the Christian Community Credit Union Mobile Credit Card app. The new app will offer a fresh way to:
  • View recent and pending transactions.
  • View next payment amount and due date.
  • Make a payment to your card.
  • Report a card lost or stolen.
  • Raise a dispute on any transaction.
Card registration is a cinch from any mobile device, and access is secure and protected by multi-factor authentication.
 
No personal information is stored on the device.
 

Frequently Asked Questions
 
GENERAL
I'm not an Online Banking User, can I still use the Mobile Credit Card App?
Yes, Online Banking is not required to use this service.

If you'd like to enroll for online banking as well, click here

Can I use my Online Banking login credentials for Mobile Credit Card App?

No, you must complete the Mobile Credit Card App Registration process from the phone to create login credentials and set up security questions.

How much does this service cost?
There is no charge from the credit union associated with the service. However, there may be charges associated with data usage on your phone. Check with your wireless phone carrier for more information.

Is it secure?

Yes, the Mobile Credit Card App service utilizes best security practices such as HTTPS, 128-bit SSL encryption and automatic site timeout when session is inactive. In addition, no account data is ever stored on your phone. Also, in the event your phone is lost or stolen, the service can be immediately disabled by calling the number on the back of your card.
 

Which wireless carriers are supported?

We support the more popular US wireless phone carriers, including AT&T, Sprint, T-Mobile, and Verizon.


Do I need a data plan?

A data plan is typically needed when you want to use the app when Wi-Fi is not available. Please check with your wireless carrier for more information.

Which cards will I be able to see?

Any Christian Community Credit Union card in which you are the primary or secondary cardholder.


REGISTRATION

  
How do I register for Mobile Credit Card?
Download the app from the store, have your card available, and register from the phone. You will verify your identity, select security questions, and create a Mobile Credit Card App User ID and Password.

How do you use the information that I provide during Registration?

Your security questions, answers, User ID, and Password are validated to verify your identity and account ownership

What happens if I get a new phone or change phone numbers?

Simply reinstall the app and start using it.

What if my device is lost or stolen?

In the event your phone is lost or stolen, the service can be immediately disabled by calling the number on the back of your card.


TROUBLESHOOTING

I forgot my password, how do I reset my password?
After entering your Username, tap on the Login button. On the next screen select the "Forgot Password? link. You will then be guided thru the change process.

I forgot my username, how do I find out what my username was?

On the Login screen, select the "Forgot Username? link. You will then be guided thru the change process.

How do I change my password or security questions?
Sign on to the Mobile Credit Card App and from the Home screen, select the "Settings? button. You will then be guided thru the change process.

What if I forget the answer to my security question?

Please call the phone number on the back of the card.